Phone: 214-701-1836 |
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Email: raul@chavez.com |
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Background Summary |
CRM Consultant with extensive experience in Design, Development, Deployment, Training and Support of CRM Solutions. Extensive Product knowledge of SAGE SalesLogix, MS Dynamics CRM, Pivotal and Salesforce.com. Related areas of expertise are: · Database Design, Development, Implementation, Maintenance and Tuning. · Developing Windows and Web applications utilizing C#, Visual Basic.Net, C++, Visual Basic. · ASP.Net, ASP, HTML, XHTML, DHTML, VB Scripting, Java Scripting, XML, XSLT, AJAX, SOAP, Web Services · Data Migration and Integration utilizing tools such as SSIS, DTS, Scribe, Data Junction and Custom Developed tools. · Reporting solutions utilizing Crystal Reports, SQL Reporting Services and Visual Analyzer. · Network and Server configuration. |
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Experience |
CRM BI |
since 2006 |
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President and Senior Consultant, North Bergen, NJ. · Develop Deploy, Maintain upgrade and Support CRM systems for several clients utilizing SAGE SalesLogix Windows and Web client and MS Dynamics CRM. · Clients include: On Center Software, Times Inc., Endeavor Commerce, Maquet Inc., ACIPCO and Lincoln Financial Advisors. |
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Ascendix Technologies |
2001 – 2006 |
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Senior Solutions Architect · Develop Deploy, Maintain upgrade and Support CRM systems for several clients utilizing SAGE SalesLogix Windows and Web client and MS Dynamics CRM. · Managed and mentored development team. · Clients included Lincoln Financial Advisors, WR Grace, Equipment Services and Support, Frito Lay, Compeware, Southwest Solutions, WR Starkey, Southern Bleachers, CS Advance, ACIPCO and AZZ among many others. |
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Pivotal Corporation |
2000 – 2001 |
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Master Application Analyst · Develop Deploy, Maintain upgrade and Support CRM systems for several clients utilizing SalesLogix Windows and Web client and Pivotal. · Managed and mentored development team. · Clients included Idea Integration, MTV and Taco Bell. |
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Software Spectrum |
1998 – 2000 |
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Senior System Developer · Develop Deploy, Maintain upgrade and Support CRM systems for several clients utilizing SalesLogix and Pivotal. · Managed and mentored development team. · Clients included Flight Safety, American Truck Source, Bluegreen Corporation and American General Life (AGL) among others. |
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Tech Lead – NT Server IP RAS (Microsoft NT Support Team) · Provided Escalation support for Windows NT Networking. · Managed, trained and mentored support team. |
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Certifications |
SalesLogix Certified Web Developer (7.2) 2008 SalesLogix Certified Web Engineer (7.2) 2008 MBS Certified Master–Applications for MS Dynamics CRM 2007 MBS Certified Master–Developer for MS Dynamics CRM 2007 MBS Certified Master–Installation & Conf. for MS Dynamics
CRM 2007 Microsoft Certified Solution Developer 2005 Microsoft Certified Application Developer 2004 Microsoft Certified Database Administrator 2004 Pivotal Certified Customizer 2001 SalesLogix Certified Engineer 2000 Saleslogix Certified Developer 2000 Microsoft Certified System Engineer + Internet 2000 |
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Education |
Computer Science, FIU, Miami, FL. (1997 to 1998) Computer Science, Miami Date Community College, Miami, FL. (1995 to 1997) Economics (2nd year), Universidad
Catolica de Guayaquil, Guayaquil, Ecuador (1993 to 1994) |
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Personal |
· Married, two children. |
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· Bilingual (English and Spanish). |
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